emailnotverified

Your account is on the Free plan and the owner's email address is not verified yet. Free credits unlock when you click the link in the verification email. This page is part of the error code reference.

Example response

{
  "error": {
    "type": "authorization_error",
    "code": "email_not_verified",
    "message": "Verify your email address to unlock 150 free credits. Use the link in the verification email, or resend it from your dashboard.",
    "retryable": false,
    "docs": "https://docs.renderscreenshot.com/errors/email_not_verified"
  },
  "request_id": "req_abc123"
}

How to fix it

1. Open the email with the subject "Verify your email address". Check your spam folder.
2. Click the link. The account gets 150 credits for the current month at once.
3. If the email did not arrive, sign in to the dashboard and click Resend verification email in the yellow banner.
4. If you changed your email address in your profile, verify the new address.

Do not retry the request in a loop. The error clears only after the email is verified.

Related

• Credits and billing for the free allowance and resets.
• insufficient_credits for a verified account that used all of its credits.